General FAQs

ARE YOU USING THE CORRECT WEBSITE?

I’M A CLIFF COLLEGE VALIDATED STUDENT, HOW DO I ACTIVATE MY ACCOUNT?

I’M A SHORT COURSE STUDENT, HOW DO I CREATE AND ACTIVATE MY ACCOUNT?

MY PUBLIC DISPLAY NAME IS NOT AVAILABLE, WHAT CAN I DO?

HOW CAN I ENSURE MY CORRECT NAME WILL BE DISPLAYED ON MY DIGITAL CERTIFICATE?

HOW DO I CONTACT THE COURSE PROGRAMME LEADER?

WHAT DEGREE PROGRAMMES ARE OFFERED BY CLIFF COLLEGE?

WHAT ONLINE SHORT COURSES ARE OFFERED BY CLIFF COLLEGE?

HOW DO I ENROL IN A FREE COURSE?

HOW DO I ENROL IN A PAID SHORT COURSE?

HOW DO I GET MY SIGNED DIGITAL CERTIFICATE?

HOW DO I RESET MY PASSWORD?

I DID NOT RECEIVE THE PASSWORD RESET EMAIL, WHAT CAN I DO?

MY ACCOUNT IS LOCKED, HOW DO I UNLOCK MY ACCOUNT?

HOW DO I CHANGE MY EMAIL SETTINGS FOR A COURSE?

WHICH INTERNET BROWSER SHOULD I USE?

MY INTERNET BROWSER IS LOOPING ON THE LOGIN PAGE, WHAT CAN I DO?

I CAN’T SEE PDF FILES ON MY APPLE DEVICE, WHAT CAN I DO?

WHAT IF MY QUESTIONS ARE NOT LISTED HERE?